1.1 Tiler By Trade is committed to safeguarding the privacy of tilerbytrade.com.au visitors; in this policy Tiler By Trade explain how Tiler By Trade will treat your personal information.
2. Collecting personal information
2.1 Tiler By Trade may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with tilerbytrade.com.au (including your name, address, phone number, and email address);
(c) information that you provide to us when using the services on tilerbytrade.com.au, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
(d) information relating to any purchases you make of our services or any other transactions that you enter into through tilerbytrade.com.au (including your name, address, telephone number, email address and card details;
(e) information that you post to tilerbytrade.com.au for publication on the internet (including photo of work undertaken);
(f) information contained in or relating to any communications that you send to us or send through tilerbytrade.com.au (including the communication content and meta data associated with the communication);
(g) any other personal information that you choose to send to us;
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. Using your personal information
3.1 Personal information submitted to us through tilerbytrade.com.au will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 Tiler By Trade may use your personal information to:
(a) administer tilerbytrade.com.au and business;
(b) personalise tilerbytrade.com.au for you;
(c) enable your use of the services available on tilerbytrade.com.au;
(e) supply to you services purchased through tilerbytrade.com.au;
(f) send statements, invoices and payment reminders to you, and collect payments from you;
(g) send you non-marketing commercial communications;
(h) send you email notifications that you have specifically requested;
(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which Tiler By Trade think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(l) deal with enquiries and complaints made by or about you relating to tilerbytrade.com.au;
(m) keep tilerbytrade.com.au secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of tilerbytrade.com.au (including monitoring private messages sent through tilerbytrade.com.au private messaging service); and
(o) other uses.
3.3 If you submit personal information for publication on tilerbytrade.com.au, Tiler By Trade will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 Tiler By Trade will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4. Disclosing personal information
4.1 Tiler By Trade may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 Tiler By Trade may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 Tiler By Trade may disclose your personal information:
(a) to the extent that Tiler By Trade is required to do so by law;
(b) in connection with any on-going or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that Tiler By Trade are (or are contemplating) selling; and
(e) to any person who Tiler By Trade reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, Tiler By Trade will not provide your personal information to third parties.
5. International data transfers
5.1 Information that Tiler By Trade collect may be stored and processed in and transferred between any of the countries in which Tiler By Trade operate in order to enable us to use the information in accordance with this policy.
5.2 Personal information that you publish on tilerbytrade.com.au or submit for publication on tilerbytrade.com.au may be available, via the internet, around the world. Tiler By Trade cannot prevent the use or misuse of such information by others.
5.3 You expressly agree to the transfers of personal information described in this Section 5.
6. Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that Tiler By Trade comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that Tiler By Trade process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, Tiler By Trade will retain documents (including electronic documents) containing personal data:
(a) to the extent that Tiler By Trade is required to do so by law;
(b) if Tiler By Trade believe that the documents may be relevant to any on-going or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. Security of your personal information
7.1 Tiler By Trade will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 Tiler By Trade will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and Tiler By Trade cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping the password you use for accessing tilerbytrade.com.au confidential; Tiler By Trade will not ask you for your password (except when you log in to tilerbytrade.com.au).
8.1 Tiler By Trade may update this policy from time to time by publishing a new version on tilerbytrade.com.au.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Your rights
9.1 Tiler By Trade may withhold personal information that you request to the extent permitted by law.
9.2 You may instruct us at any time not to process your personal information for marketing purposes.
9.3 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or Tiler By Trade will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10. Third party websites
10.1 Tilerbytrade.com.au includes hyperlinks to, and details of, third party websites.
10.2 Tiler By Trade has no control over, and is not responsible for, the privacy policies and practices of third parties.
11. Updating information
11.1 Please let us know if the personal information that Tiler By Trade hold about you needs to be corrected or updated.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that Tiler By Trade store about you may be linked to the information stored in and obtained from cookies.
12.5 Tiler By Trade use both session and persistent cookies on tilerbytrade.com.au.
12.6 The names of the cookies that Tiler By Trade use on tilerbytrade.com.au, and the purposes for which they are used, are set out below:
(a) Tiler By Trade use both session and persistent cookies on tilerbytrade.com.au to recognise a computer when a user visits the website / track users as they navigate the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users;
12.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many websites.
12.9 If you block cookies, you will not be able to use all the features on tilerbytrade.com.au.
12.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
12.11 Deleting cookies will have a negative impact on the usability of many websites.
13. Our details
13.1 This website is owned and operated by Sang Hoang Nguyen.
13.2 You can contact us by writing to the business address given above, by using tilerbytrade.com.au contact form, by email to email@example.com or by telephone on 0411 200 486.